Utilities
How to Set Up Utilities in San Antonio Before Move-In Day
A local guide for San Antonio movers covering electricity with CPS Energy, water and wastewater with SAWS, and when to set up internet before move-in.
Moving into a San Antonio home means coordinating more than one provider. Electricity typically runs through CPS Energy, while water and wastewater service run through SAWS. Internet is separate, so the cleanest move is to line up all three on one timeline.
The biggest mistake movers make is waiting until the last few days. That creates avoidable stress, especially when a provider needs documents, deposits, or a technician visit.
Electric service with CPS Energy
CPS Energy provides an online start-service path that lets customers register and transfer service to a new address. Existing CPS Energy customers can transfer service within the service area through the online account flow.
For planning purposes, treat electricity as one of the first services to line up, since it supports every other part of move-in day.
Water and wastewater service with SAWS
SAWS says new residential service requires the property address, a valid driver's license or Texas ID, a contact phone number, a mailing address, and date of birth. SAWS also states that a deposit is required for new residential service.
SAWS offers start or stop service options online and notes that customers can also call 210-704-7297 or visit a customer center.
Best timeline for San Antonio movers
- 7 to 10 days before move-in: confirm start dates for CPS Energy, SAWS, and internet
- 5 to 7 days before move-in: submit any required IDs, deposits, or transfer requests
- 2 to 3 days before move-in: confirm install window or activation status
- Move-in day: verify power, water, and internet are live before canceling any previous services
Frequently asked questions
Do I need both CPS Energy and SAWS in San Antonio?
Most San Antonio movers will coordinate electricity with CPS Energy and water and wastewater with SAWS, then choose a separate internet provider.
Does SAWS require documentation?
Yes. SAWS lists the property address, valid identification, phone number, mailing address, and date of birth for new residential service, along with a deposit requirement.
Need help setting up internet and utilities?
Cambree Home Connect helps movers compare services and get connected without the usual back-and-forth.
Book your setup help